what is missing from the SEPE to regain normalcy

One month after the cyberattack on the State Public Employment Service (SEPE), its direct consequences are being seen. “We have not arrived in time to pay all the benefits“, assures Manuel Galdeano, national coordinator of the CSIF union of SEPE.

Because the internal computer systems are not yet fully available, they do not have a specific number of affected, but the unions speak of thousands of affected. Up to 150,000 claims for benefits could be delayed to May, according to Josetxo Gándara, CCOO representative at SEPE. Between 80,000 and 90,000 people They will be left without receiving the benefit this April, according to the CSIF.

Although the SEPE systems have begun to recover, there are still a series of actions such as document verification or data transfer that are being done manually. All one cumulative workload from previous weeks which is causing these delays in the payment of some benefits.

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