How to Check and Fix Your Internet Connection
Each time you face an internet connection failure, you can feel overwhelmed and, not to mention, frustrated. This impacts you even more deeply if you are in a professional position and need reliable internet access around the clock.
The results of an internet downtime can genuinely affect your work, especially if you are working in a remote setting. A couple of minutes of internet connectivity issues can affect your workflow. If you are a remote employee, you should ensure that your provider offers reliable speeds.
If that’s not the case, we highly recommend you consider WOW Internet deals. WOW offers various internet speeds at very reasonable prices. That said, if you have subscribed to a reliable provider, does that mean you will never face internet connectivity issues?
Unfortunately, that’s rarely the case. Unforeseen circumstances could have led to an internet downtime that perhaps even your provider has no prior knowledge of. However, this only makes it essential for you to have the skills to tackle and troubleshoot any internet connection issues you might face.
Therefore, in this article, we will share how to find and fix your internet connection if you encounter any connectivity issues.
Is There an Overall Internet Outage?
It can be hard to distinguish an internet outage, as there could be many reasons why this could have happened. However, there are some ways you can find out if you face an internet outage.
The easiest one is to call your internet provider. They should be able to diagnose whether it’s an internet outage or something wrong with your connection. Moreover, they will guide you accordingly as well.
Another option is to check your local news or Twitter updates for network outages. For this reason, you could always use your mobile data to access the internet, even if your home Wi-Fi is down.
Is Your Router Working?
Still wondering why your internet is giving you problems?
This brings us to the next point – check on your router. It’s essential to check if your router is switched on and connected to its main power cable. Here are some steps you can follow to determine whether your router is well connected:
- Check if the router’s power LED light is on.
- Press the power button to switch on your router if it’s not on.
- Still nothing? Check if the router itself is connected to the main cable line.
- Also, check if your house has power.
If none of this helps, it’s time to look for a replacement power supply. If your provider provides a router, you will need to call them.
How to Fix Your Internet
Even after trying to find out what’s wrong with your internet, you are still left lingering. Here are some ways you can try fixing your internet.
Restart Your Router
This might sound like a no-brainer, but many people tend this step when fixing their internet connection. Believe it or not, at times, by simply restarting your router, you can easily fix any connectivity issues.
This is often the case when you have not turned your router off. A quick restart will allow the router to jolt back into working as efficiently as it used to.
If this still does not help, you could try a factory reset on the router. However, you will need to configure the router’s settings, including its SSID and password.
Update Your Router’s Firmware
If you are still experiencing internet connectivity issues despite restarting and resetting your router, you can try updating its firmware. This depends on your internet connection and its speed.
You can download the file using your work laptop or a PC with an internet connection. Simply insert a USB and copy the file into it. Of course, you should also visit the router manufacturer’s website to see if there are any available updates you have missed.
You can also download third-party router firmware as long as your router manufacturer approves it.
Check for Malware
If you weren’t aware of it until now, malware can corrupt your internet connection. It also prevents you from finding any help or downloading any antivirus software at that point.
If you already have antivirus software, you should scan your system and see if there is any malware on your device. However, if you don’t have antivirus software installed, you must download it from any computer and copy it to your computer to start installing it.
All in All
If you follow the above-mentioned tips, you should be able to get back online. However, if that’s not the case, you could be facing a hardware failure or any other problems that you can control.
This is the time to contact your provider and speak to them about what you have tried doing and what connectivity issue you are still facing. Meanwhile, you can access your mobile data to get online.